Quality approach
Originating from the industry, carriage and distribution fields, Rives Dicostanzo experts (logisticians, technicians, journeyman movers, packers, handlers, etc.) are trained to offer you a service quality above reproach.
And because Rives Dicostanzo personnel’s passion is our trades, our teams provide for constant follow-up of technical innovations and applicable standards, to offer you counsel and support in all circumstances.
And because Rives Dicostanzo personnel’s passion is our trades, our teams provide for constant follow-up of technical innovations and applicable standards, to offer you counsel and support in all circumstances.
Rives Dicostanzo is ISO 9001 V2000 certified for its whole activity and NF certified for its individual moving and warehousing activity. These standards guarantee that our services are controlled by an external and independent authority.
Last, in order to offer you an optimum and transparent service, a “Quality” approach goes with all our procedures, within a permanent concern for quality and productivity improvement.
- Monthly measurements of customer satisfaction rate
- Weekly corrective meetings
- Monthly readjustment of the quality goals
- Compliance with the in-house quality charter with a full-time quality manager
